Refund policy

Our customers' satisfaction is our number one priority.

Most purchases may be returned within 3o days for exchange, store credit, or refund. To make a return or exchange, please contact us via email, phone, or social media, and we will happily send you a return label. Once we receive your item, you will be refunded the full amount. You can also visit any Bailey's Fine Jewelry location to make your return.

If you would like to exchange an item, you can do so online or in-store by following the same process above. If you choose to make your exchange online, we will ship your new sparkles once we receive your initial purchase.

*Items that may not be returned include, but are not limited to, custom design, engraved items, special orders, trunk show merchandise, watches, items that have been altered, and high-dollar merchandise.